“Our organization provides customized tourism services that meet the specific needs of each client to his/her satisfaction. We will succeed in this endeavor by offering the highest quality of the services and products requested by the clients; keeping a fully trained and well paid staff; being creative, flexible and related to the Company’s values at all times; remaining competitive and using cutting-edge technology.
Our employees, clients and suppliers are our strategic partners and, as such, we must create and maintain appropriate conditions of mutual respect and trust, promoting continuous improvement and ensuring the effectiveness of our integrated management system.
We commit to promote a healthy and safe work environment for all; identifying hazards and assessing risk on an ongoing basis, to prevent work-related injuries and diseases; ensuring that the employees and their representatives are consulted and have an active participation in all the aspects of the system as a result of our activities; seeking appropriate performance and continuous improvement in safety and occupational health; complying with national and other applicable laws, and all the requirements that Lima Tours adheres to; respecting, interpreting and complying with ILO international conventions pursuant to the requirements in SA8000 and other standards we freely subscribe to.
We are aware that complying with our economic, sociocultural and environmental responsibilities in a balanced manner, on the basis of sustainable criteria, is essential for maintaining our current leadership and strengthening it in the future.
The commitments to achieve a better management of sustainable development at our company are the guiding principle and foundation of our behavior towards tourism. They are based on the guidelines of the Global Code of Ethics for Tourism, which will enable us to achieve our objectives without harming the ecosystem and protecting the natural and cultural heritage, and asking our passengers to adhere to these commitments during their stay in Peru.
These commitments are fully integrated to our daily work and are permanently submitted to review and improvement by the Top Management and all of us who honor them.”